how we despatch your gifts

The majority of gifts are despatched in plain brown fully-recyclable cardboard cartons.

• We do not print the boxes to reduce the environmental cost
• Plain recyclable tissue is used as a filler and protective covering inside the carton
• We may use pillow packs, polystyrene, bubble wrap and recycled corrugated cardboard for additional protection
• Over 90% of the non-paper filler we use has been reclaimed from our in-bound deliveries, reducing the environmental impact
• We also reuse plain, clean, serviceable cartons received from in-bound logistics

For smaller items and awkward shapes we may use padded protective bags.

• These bags are more convenient for customers as they fit through letter boxes
• Padded bags also eliminate wasted volume, which means fewer lorries on our roads
• Gift-wrapped items are only ever sent fully-protected in a carton

A despatch note is included for deliveries to the purchaser. We do not send this if the gift is being delivered direct to the recipient.

• No receipt or price information is ever included in a despatch; your Order Confirmation email is your receipt
• We don't include despatch notes in cartons sent to anyone other than the purchaser
• Unused despatch notes are shredded (and composted!) to protect your personal information (name and address)
• Our despatch notes are printed on 100% recycled paper and can be recycled again
• We do not include leaflets or advertising from third-party companies in our despatches
• A leaflet about pressies4princesses may be included, as may a money-off coupon

We can send your item gift wrapped and/ or with a personal message card.

• Save yourself time and get a professional look with our gift wrapping service
• Send your gifts direct to the recipient with your message on a simple message card
• Have your gifts delivered direct gift-wrapped and with your message on the tag