customer services


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We want you to love our gifts and our service


Happy gift givers and receivers - that's what we're aiming for. We want your gift buying to be hassle free. And, we want plenty of smiles per pound for whoever receives your gifts too.


Our service commitment


Our gift promise - a 21 day money-back commitment to ensuring your absolute satisfaction with your purchases.

How to Contact Customer Services

Person-to-person help with choosing your gifts, or assistance with any other service issue or concern is accessible through Customer Services.

Our gift services more information about what you can get out of this site.

Answers to frequently asked questions

 

Ordering, delivery and returns


How to order from us and info about our catalogue, shopping basket and searching.

Acceptable payment methods - how you can pay for your gifts.

Delivery information. When to expect your gifts, delivery abroad, part deliveries, delivery charges, etc.

Returns, refunds and exchanges policy

Answers to frequently asked questions

 

Terms and conditions, security and privacy


Terms and Conditions - please read these carefully, as using or purchasing from the pressies4princesses.co.uk website means you agree to them.

Security promise. By teaming up with an industry-leading secure payment provider, we guarantee your security shopping at pressies4princesses.co.uk.

Our Privacy Policy explains what information we collect and how we use it and how your privacy is protected.

Answers to frequently asked questions