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Frequently Asked Questions

All the common questions answered

Answers to FAQs

Contact Us

How to contact a member of our Customer Services Team

Contact us

Delivery Information

When to expect your gifts, delivery abroad, delivery charges, etc

Delivery services

Gift Wrapping

How we can present your gifts, gift boxed, gift messages, etc

Gift-wrapping service


How you can pay for your gifts

Payment methods


Secure Gift Shopping

Your security purchasing online is assured

Secure gift shopping

Returns, Refunds and Exchanges

When you can return gifts and what to do if you need a refund or exchange

Returns, refunds and exchanges

Special Occasion Gifts


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