Please read these terms and conditions carefully, as using or purchasing from the pressies4princesses.co.uk website means you agree to them.
Who are pressies4princesses.co.uk?
Pressies4princesses.co.uk is a trading name of Gifts and Pressies Limited,
21 Ashey Road,
Isle of Wight
Directors: V.Barber, P. Howlett
You can buy products from us online using your credit or debit card . Our payment service provider, Streamline, provides a secure purchasing environment online and handles all credit and debit card payments. You can pay by Visa, MasterCard, Amex, Maestro, Switch, Solo, Electron or Delta.
After your complete your order, by successfully submitting payment through Streamline’s service, you will receive an email confirmation of your order. This means that your bank has authorised the transaction, but does not guarantee our final acceptance of the order. If we accept your order, we will send you an email confirmation once the goods have been despatched. Upon receipt of your order, your account will be debited for the full amount.
The prices displayed on our website are in British pounds.
Delivery times depend on the service selected and destination country. More about delivery services and times. We will not be held liable for any loss caused to you by late delivery. Please contact us right away if your goods do not arrive when expected and we will investigate. For more information please click here. Please note that as all packages must be signed for we do not send to P.O boxes
If your order has not been despatched then you can cancel it. Personalised orders cannot be cancelled once work has commenced on them. Please email firstname.lastname@example.org or telephone 01983 568527 for further assistance.
If you are unhappy with your purchase, for whatever reason, you should contact us to arrange a return. Please notify us within 21 days for a refund or exchange. The goods must be returned in their original unused condition. We will pay return postage costs too if we are at fault. In the case of unwanted items, we reserve the right to deduct postage and packaging from any subsequent refund. We regret that we cannot refund personalised items unless they are faulty.
Gift box charges will not be refunded in the case of a return. Replacement items requested will not be gift boxed, so you may wish to retain any gift box received with the original order. Delivery charges will not be refunded in the case of a return. However, should you request replacements for returned items, you will not be charged again for delivery. All replacement items are shipped via standard delivery. Express delivery of replacements may be requested at the time of return and the difference will need to be paid for by credit card before the item will be dispatched
These terms and conditions are governed by the laws of England and Wales, but do not affect your statutory rights.
When placing an order with pressies4princesses.co.uk you are making an offer to purchase the goods contained within that order. We reserve the right to accept or decline that offer.
We do our utmost to ensure that the prices displayed on our website are correct. However we reserve the right to validate those prices before we process your order.
We will not accept liability for any errors in the description of goods on the website, and can change those descriptions at any time. We will however do our utmost to correct any problems as soon as we become aware of them.
pressies4princesses.co.uk can only be held liable for loss up to the cost of the product(s) purchased.
We will not be responsible for any losses resulting from your use, or your inability to use our website.
We do not guarantee that our website is free from viruses or other infecting programmes.
You may view and print out our pages for the sole purpose of buying a product or products. The copyright belongs to Gifts and Pressies Limited. You may not use pictures, logos, graphics, text or descriptions on our site for any other use.
Pressies4princesses.co.uk contains links to other websites, which are provided to enhance our shopping experience, but these sites are not under our control. We will not be held responsible for any loss or damage caused by using these sites, which extends to the information, products or services displayed on those sites.
These terms and conditions do not affect your statutory rights.