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Privacy & Cookies


We do not send random marketing emails to personal email addresses (spam)

We conform to the requirements of the Data Protection Act, 1998

We use cookies, for the purpose of managing your shopping basket or improving your browsing experience

What information do we collect and how do we use it?

To place an order, we need your name, address, contact telephone number, email address, credit / debit card number and card expiry date. It is not possible to process your order or notify you of acceptance of your order without this basic information

An address is required for cardholder identification which helps to reduce online fraud and, of course, we need to know where to deliver your gifts

Your email address and telephone number allow us to confirm your order in writing (which we are legally required to do) and inform you when your gifts have been despatched. We take a telephone number too in case we need to contact you urgently or there is a problem with your email address

This information may be passed to our fulfilment and delivery partners for the purposes of despatching and delivering your order

Your credit / debit card details are processed by our secure payments gateway provider, Streamline. They handle the authorisation with your bank

Safety and Security Of Your Information

We do not store your card data for longer than is necessary to process your order. Once the authorisation request is processed, your card number, ccs code, expiry date and other card-face data is deleted from our server. We do not hold this information in any of our systems

Our payment authorisation services are provided by Streamline - an industry leader - who use the latest technology. They provide a secure interface with your bank's card processing system.

Compliance with UK Data Protection Legislation

We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access

We do not share information with any third-parties for marketing / selling purposes. The only information shared with our trusted partners is that necessary to fulfil your order and make delivery

Internal Confidentiality

Access to Customer information is limited on a 'need to know basis'

Your Rights

If, for any reason, you are unsure about the information we are holding in your name, please contact our customer service team in writing. We will happily give full details in writing of any information held about you


You can actively subscribe to services designed to keep you updated about developments at via email. We never automatically add your email address – you have to opt-in, rather than opt-out.

We do analyse visits to our site, so that we can see which pages are the most and least popular. This enables us to improve the website and enhance your shopping experience. However, all the analysis is anonymous – we do not attribute browsing activity to any individual. We keep track of how many people use this website and which pages are most popular – as most websites do through their server access logs. Don't worry, we're not spying! Our data doesn't tell us who you are, just how many people have visited what pages

Use of Cookies

Our cookies are only used to make tasks you do at easier – like shopping, or making a Wish List or Gift Box. Our cookies do not contain personal information (except an email address, if you use the Wish List facility) and are not available to other websites or companies


Your use of this website signifies your consent to the collection, processing and use of personal information by us for the purpose of administering and dealing with your order, market research, processing your payments, credit reference checking and fraud detection, and for marketing purposes as outlined above